I have been a fan of Sony for decades, today I am losing faith faster than a sinking Titanic.
Sony listen up, unless you want people to buy from your competition, you will have to try harder to make it less impossible for those who buy from you, to be able to ask questions, even dumb questions.
You have to have a customer service that is designed for the computer geeks and Sony fanatics that have thousands of hours on their hands to sift through the thousands of pages of information you have.
99.9 % of those who pay for … Read the rest